Terms & Conditions

About us and acceptance of terms

Welcome to www.indegh.co.za (“Website”), owned and operated by Nanocoy Biosciences (Pty) Ltd (“Nanocoy Biosciences”, “INDEGH”, “we”, “our” or “us”), a South African biotechnology company developing science-led skincare powered by African botanical innovation.

These Terms and Conditions govern your access to and use of the Website, including browsing our products, creating an account, placing orders, making payments and receiving deliveries within the Republic of South Africa.

By accessing, browsing, registering an account, placing an order or otherwise using this Website, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions, together with our Privacy Policy, Cookie Policy and any other policies published on this Website.

Electronic communications

By creating an account, making a purchase or contacting us electronically, you consent to receive electronic communications from us. You may opt out of marketing communications at any time by following the opt out instructions.

Eligibility and acceptable use

By using this Website, you confirm that you:

• Are at least 18 years old or have the consent of a parent or legal guardian
• Will use the Website only for lawful purposes
• Will not interfere with the operation or security of the Website
• Will not copy, reproduce or commercially exploit any content without our prior written permission

Ownership

All content available on this Website, including but not limited to text, photographs, graphics, product descriptions, logos, trademarks, trade names, designs, icons, software and other materials, is owned by or licensed to Nanocoy Biosciences (Pty) Ltd and is protected by applicable intellectual property laws.

Restrictions

No content from this Website may be copied, reproduced, distributed, modified, published, transmitted or commercially exploited without the prior written consent of Nanocoy Biosciences (Pty) Ltd.

Trademarks

The INDEGH name, logo and associated brand elements are proprietary trademarks of Nanocoy Biosciences (Pty) Ltd. Unauthorised use is strictly prohibited.

Limitation of liability

While Nanocoy Biosciences (Pty) Ltd takes reasonable steps to ensure that the information, products and services provided on this Website are accurate and up to date, the Website and its contents are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Nanocoy Biosciences (Pty) Ltd, its directors, employees, agents and affiliates shall not be liable for any direct, indirect, incidental or consequential loss, damage or expense arising from the use of, or inability to use, this Website or any products purchased through it, except where such liability cannot be excluded under applicable South African law.

Nothing in these Terms and Conditions limits your statutory rights under the Consumer Protection Act, 2008.

Product information

The information provided on this Website is intended for general informational purposes only and should not be regarded as medical advice, diagnosis or treatment. INDEGH products are cosmetic products designed to support skin health and appearance. They are not intended to diagnose, treat, cure or prevent any disease or medical condition.

Individual results may vary depending on factors including skin type, skin condition, lifestyle and product use. Customers with known allergies, underlying skin conditions or specific medical concerns should consult an appropriately qualified healthcare professional or dermatologist before using our products.

Customer complaints

If you have any concerns regarding your order, product quality or your experience with INDEGH, please contact our Customer Support team at support@indegh.co.za . We are committed to resolving complaints fairly, promptly and in accordance with applicable South African legislation.

Right to amend

Nanocoy Biosciences (Pty) Ltd reserves the right to amend or update these Terms and Conditions at any time without prior notice.

Effective date

Any amendments become effective immediately upon publication on the Website unless otherwise stated.

Continued use

Your continued use of the Website following any amendment constitutes acceptance of the revised Terms and Conditions.